For shipping and delivery, we offer courier service of multiple vendors including UPS and Purolator. When selecting your shipping preference during check-out, please keep in mind of our printing schedule. Our printing schedule runs Monday to Friday, excluding national holidays. We do not print over the weekends.
“Standard: 2-4 Business Days” and “Express: 1-2 Business Days” printing jobs need to be paid for and approved by no later than 1:00pm (EST). All orders submitted on Friday after the cut off time will process to print on the next business day.
We email tracking number of all shipments. Orders can be tracked by contacting the courier service by phone or following website links:
https://www.ups.com/WebTracking/track?loc=en_CA
https://www.purolator.com/en/ship-track/tracking-summary.page
If you want to save on shipping cost, we offer free pick-up option from our Richmond Hill production facility. Alternatively, you can arrange your own courier service to pick-up your order from our facility.
Due to the large physical size of most products some orders may have higher than expected shipping charges. Unfortunately, there is little AgentPrint can do as we are bound by the limitations set forth by our shipper, in most cases UPS or Purolator.
If you have any other questions or need assistance, please contact us directly.
Helpline: (905) 660-1363
Email: info@butterflygp.com
