To change your password, you must first log in to your account. Select the Change Password button on My Account page and follow the prompts.

To add or change your billing address, you must first be logged into your account with Go to My Account. Click on Shipping Address.

On the left you can modify your current shipping address, and on the right you can add a shipping address.

You can have as many shipping address as you need, and you can select a different address for each order you place.

General only offers B2B Services, essentially a trade printer. Currently our shipping locations are limited to only Canada. We will qualify our business partner and then provide them with Local Sign account access that contains price and product information. They can then order directly from out site.

Online printing also offers speed and cost advantage than traditional signs ordered through sales agent. You can order your sign anytime, even during mid-night, and anywhere as long as you can access our website. For simple designs you can even order through your smartphones.

An Online Printing System is a pre-press process that bridges the gap between online digital content and commercial print production. The process allows a print house, client or graphic designer to create, edit, and approve computer-based online templates during the pre-press phase. This save time needed to send email proofs back and forth by having a centralized location to view and edit changes.

Yes. You can provide any special instructions/additional details on the checkout page with your order in a box. You can also add any comments after the order by going to “My Account” and select “View” on specific Order, and finally click on “Comment” Tab at the top for the comment section.


We offers hundred of products including different brands and companies. If you are not able to find a dimension that you need, please let us know or place a customer order through our Sales Agents. Simply call the number display on our website header.

Our average turnaround time 24 hours. Some products like flags and banners, however, could take between 3-5 business days. The available option will be shown based on the product, quantity and finishing options.

We offers numerous material including Coroplast, PVC, Dibond, Styrene, Sintra, Crezon Board...etc, all of which can cut to a custom dimension. If you are not able to find a dimension that you need, please let us know or place a customer order through our Sales Agents. Simply call the number display on our website header.


The type of paper used for different purposes is expressed in weight. In the countries following the European system, it is grams per square metre (gsm or g/m2 or simply g) and in the US system it is Pound (lb).

The paper used for writing/printing (letterheads and such stationery) is generally between 60 to 120 gsm (20 to 70 lb) and is called the paper or text stock. Anything heavier than this is considered the card stock, i.e. the paper used for business cards, postcards, greeting cards, etc.

Coated papers are available in two finishes – glossy (shiny) and matte (not reflective). Coated glossy papers provides bright colours, and are best for promotional, attention grabbing items. Matte papers are more subtle, not flashy. Best for professional/legal/low profile printing.

We use offset printing, digital printing and Roll-to-roll printing.

300 dpi (dots per inch) is the standard resolution of the output PDF file. 250dpi is still ok for sign printing, anything less the images will start to become blurry.

Our system supports CMYK for producing digital prints. For anything other than photos please make sure they are in CMYK colour mode. For Photos you can leave as it in RBG colour Mode.

We offer to design your products by our professional in-house graphic designers. We undertake product installation and storage. We also offer to distribute some of your products such as postcards. We also have other marketing services which you can find out about by contacting your sales agent.


All prices shown on the site are final price. Our advance website is able to take in all the print options and calculate in real-time the exact cost for you. The total would be available to you on the checkout page.

The more products you purchase, the lower each unit cost. This is true for almost every product in Agent Print.  If you want to order a higher quantity than what we offer on site, please contact us for a custom quote.

We do not have a price order minimum. However, each product will show the minimum quantity required. In most cases, such as large format signs, it may be one or two products. In other cases, such as business cards, the minimum order could be 250 pieces.


We accept VISA, MasterCard, American Express and PayPal.